We’re passionate about helping people

Working with Instep

We have over 20 years of expertise in providing Instep EAP. Our programme is designed to assist in the improvement and resolution of problems that can impact your wellbeing, both inside and outside the workplace.

We specialise in providing the best possible care for both you and your team. Through the provision of local counsellors, psychologists, therapists and coaches we can provide the best possible support with any issue.

When your organisation invests in Instep EAP, you have access to our 24/7 online help and 0800 helpline. In additional, your organisation is also able to access helpful tools and resources through our client site.


Coping with COVID-19 is challenging. And every person in the country has been impacted by it. It has resulted in uncertainty, new ways of working and trying to support people in ways we have never faced before.  

Here at Instep, we understand that it is not easy, so we have developed a series of resources and tips to help you, your staff and your loved ones navigate through these difficult times.  

For organisation

Learn how Instep can support your organisation through our range of specialist wellbeing solutions. Remedy potentially debilitating problems that arise and learn how to nurture a wellbeing culture.

For individuals

Access to qualified assistance which can avoid escalation of the challenge or stress.

Increased confidence and improved wellbeing.


Everything your business needs to stay on top can be purchased for a very reasonable price from our resources section: employment-related forms, guides, wallet cards, toolkits, posters and more.

Ready to get started?

Contact us for more information or to arrange a meeting.

Level 1, Wellington Chambers, 154 Featherston St, Wellington 6011

For Individuals - To book an EAP session

Important COVID-19 information

If you are feeling physically sick or suspect you may have COVID-19 please contact Healthline on 0800 611 116 for guidance and advice. The Government website http://www.covid19.co.nz/ has all the latest information for New Zealanders. For all mental health related support please contact Instep on 0800 284 678.

For Organisations