About Us

Since 1998, Instep has provided health, wellbeing and support solutions for organisations across New Zealand. These services are designed to help organisations improve performance while supporting individuals in a meaningful way. We are passionately focused on people and their wellbeing, as we recognise that individual wellbeing and organisational success go hand in hand.


Instep is a proud partner of Skills Consulting Group, a full-service consultancy specialising in learning & development, workplace wellbeing, and education consulting. Through the Skills Consulting Group’s network of specialist services and brands, we can work with you to tailor solutions that meet the unique needs of your organisation and your people. To find out more about Skills Consulting Group, visit our website.

Our Team

Stacey Agnew
Practice Manager

Kia ora! My name is Stacey and I have been the Practice Manager here at Instep since mid-way through 2018. Before working at Instep, I was a school teacher, so I have a strong background in learning and relationships. I was a mentor and national trainer for Roots of Empathy, a programme to reduce aggression among children by raising social/emotional competence. I love spending time with my special people and listening to music.

Frank O’Connor
Chartered Organisational Psychologist

Kia ora! My name is Frank and I am a Chartered Organisational Psychologist here at Instep. I am certified in advanced psychometrics and have created and implemented face-to-face and online mental health training for a range of NZ companies. In a past life, I was the president of the NZ Psychological Society and a significant academic contributor to NZ Psychology literature.

Ruth Burns
Provider Manager

Kia ora! My name is Ruth. I have worked at Instep since 2018 as the Provider Manager where I am responsible for the development of providers and ensuring a high-quality level of service is delivered for our clients. I trained as a nurse before entering the corporate sector working in finance, case, and relationship management.

Maddy Young
Case & Relationship Manager

Kia ora! My name is Maddy and I have been a Case and Account Manager at Instep since 2019. I studied in the United States for three years, where I graduated with a Bachelor of Marketing and represented my university in tennis. I found myself drawn to this role because I love working with a wide range of people and being able to support them during difficult times.

Sasha Hutchinson
Case & Relationship Manager

Kia ora! Ko Sasha tōku ingoa. Ko Tainui tōku iwi. I graduated from Victoria University of Wellington with a BA in Sociology and Anthropology. I care a lot for creating safer and fairer communities for all and I feel privileged to be able to help out individuals, families, and companies through our EAP support here at Instep.

Elise Beer
Case & Relationship Manager

Kia Ora, my name is Elise and I work at Instep as an Account, Case Manager, and Programme Manager for our ‘Back on Your Feet’ post-traumatic incident response programme.  I have been working in the health and well-being industry for the last eight years and really enjoy supporting our clients in their well-being journey.

Shana Sygrove-Savill
Case & Relationship Manager

Kia ora! Ko Shana tōku ingoa. I am one of the Case and Accounts managers here at Instep and have been on the team since 2018. I have a background in Psychology and am passionate about supporting people in their wellbeing. I love the ability this role gives me to facilitate support with professionals for those in need.

Eva Suzuki
Case Manager

Kia ora! My name is Eva and I am a Case Manager at Instep. I have a background in early childhood education and love to learn about different cultures from all over the world. What I love most about my role is the opportunity to offer our clients a wide range of support when they need it most.

Ginny Abdel-Al
Case Manager

Kia Ora! My name is Ginny, I’m one of the Case Managers here at Instep. I have a background of coordinating at an Anxiety Clinic, and a Physio/Concussion Clinic. I enjoy communicating with a wide variety of people and am passionate about assisting clients that are starting their journey of wellbeing, transition and making positive steps forward.

Why work with us?


For over 20 years, we have provided high quality care backed by integrity, compassion, respect, trust, privacy and clinical excellence to New Zealand organisations.

24/7 Reach

Our 24/7 call-centre, online client portal and quality affiliate network allows us to provide quality, around the clock support.

Network of Experts

Instep provides the highest quality specialist care for both you and your team. All of our clinicians and coaches are members of professional associations and are regularly peer reviewed.


We work with you to ensure that our programmes meet the unique needs of your organisation.

Ready to get started?

Contact us for more information or to arrange a meeting.

Level 1, Wellington Chambers, 154 Featherston St, Wellington 6011

For Individuals - To book an EAP session

Important COVID-19 information

If you are feeling physically sick or suspect you may have COVID-19 please contact Healthline on 0800 611 116 for guidance and advice. The Government website http://www.covid19.co.nz/ has all the latest information for New Zealanders. For all mental health related support please contact Instep on 0800 284 678.

For Organisations