A critical incident is an unexpected event that causes suffering and loss, and where the impact goes beyond the bounds of normal stress.
An aircraft emergency, natural disaster, a company being placed in receivership, facing a strike, merger, violence or threat are all examples of critical incidents in the workplace.
Trauma occurs when a person’s experience of an event triggers a traumatic stress reaction, regardless of whether the event is real or perceived. Ensuring that people who have experienced trauma have access to help is critical.
We offer comprehensive support and assistance to minimise the disruption and distress associated with incidents of trauma, violence or crisis.
Our approach is to quickly provide you with specialised on-site support to ensure the psychological safety of your team.
Workplaces are all about people, and people’s wellbeing is key to improving business performance. As well as Instep EAP, Skills Consulting Group has a range of Workplace Wellbeing solutions including:
