Employee Assistance Programme
Hōtaka Āwhina Kaimahi

Working with Instep

Instep’s Employee Assistance Programme (EAP) is designed to assist in the improvement and resolution of problems that can impact your wellbeing, both inside and outside the workplace.

We are a proud member provider of the Employee Assistance Professionals Association of Australasia (EAPAA) which aims to ensure the highest professional and ethical standards in EAP provision in Australasia.

Instep EAP is also an advisory service for managers and supervisors seeking information before interviewing an individual for job performance issues or when helping with personal concerns.

Once your organisation has joined Instep EAP, we will provide you with a member login which you and your team can use.

Your team will then have access to a 24/7 online help and an 0800 line where they can get help from local counsellors, psychologists, therapists, and coaches.

Instep EAP will provide you with communication tools and resources so you can let your team know how to use the service.

Organisational Benefits

  • Instant access to professional resources can remedy potentially debilitating problems and reduces overwhelm in times of crisis.
  • Reduces staff turnover, absenteeism and grievances.

Personal Benefits

  • Access to qualified assistance which can avoid escalation of the challenge or stress.
  • Increased confidence and improved wellbeing.