Members Login

If your organisation is a member of Instep EAP you can get help from local counsellors, psychologists, therapists, and coaches via 24/7 online help and an 0800 helpline.

The aim is to give you the support you need to deal with stressful situations either at work or home.

  • Call us on 0800 284 678
  • Fill out this form
  • Log on using your organisations Username and Password

Not a member yet? Contact us for more information

Lost or forgotten your user name or password? Please contact your EAP Manager

Here’s what to do if your organisation is not a member:

If you are injured or in immediate danger then call emergency services on 111

If it is a mental health crisis go to Mental Health Services Crisis Teams


For information on how to access wellbeing support and resources go to Mental Health Foundation