Employee Assistance Programme

An Employee Assistance Programme (EAP) is designed to assist in the improvement and resolution of problems that can impact your wellbeing, both inside and outside the workplace.

An EAP is also an advisory service for managers and supervisors seeking information before interviewing an individual for job performance issues or when helping with personal concerns.

Working with Instep

Instep’s Employee Assistance Programme is designed to provide your people with support and assistance during stressful situations.

Instep specialises in providing the best possible care for both you and your team. Through the provision of local counsellors, psychologists, therapists and coaches we can provide the best possible support with any issue.

When your organisation invests in an EAP with Instep, you have access to our 24/7 online help and 0800 helpline. In addition, your organisation is also able to access helpful tools and resources through our client site.

Organisational Benefits


Instant access to professional resources can remedy potentially debilitating problems and reduces overwhelm in times of crisis.


Reduces staff turnover, absenteeism and grievances.

Personal Benefits


Access to qualified assistance which can avoid escalation of the challenge or stress.


Increased confidence and improved wellbeing.

Ready to get started?

Contact us for more information or to arrange a meeting.

Level 1, Wellington Chambers, 154 Featherston St, Wellington 6011

For Individuals - To book an EAP session

Important COVID-19 information

If you are feeling physically sick or suspect you may have COVID-19 please contact Healthline on 0800 611 116 for guidance and advice. The Government website http://www.covid19.co.nz/ has all the latest information for New Zealanders. For all mental health related support please contact Instep on 0800 284 678.

For Organisations